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Fraud Unit
 
The Fraud Unit's mission is to investigate suspected insurance fraud and crimes involving insurance in Ohio. The Fraud Unit, which is a criminal justice agency, will investigate complaints of persons suspected of fraudulently attempting to receive a benefit from an insurance company.  Should an investigation find evidence of a crime, the Fraud Unit refers the matter to the appropriate local, state, or federal prosecutor for consideration of criminal charges. 

 

Indicators Of Insurance Fraud

  • Red Flag Indicators
  • File a Complaint

  • File a Complaint Online
     
  • Fraud Complaint Form for Consumers (for mail submission)
     
  • Fraud Complaint Form for Companies (for mail submission)

  • The Ohio Revised Code requires every insurer to adopt an anti-fraud program and shall specify in a written plan the procedures it will follow when instances of insurance fraud or suspected insurance fraud are brought to its attention. The insurer is not required to file the plan with the department of insurance.

    If an insurer, as defined in section 3999.42 of the Ohio Revised Code has a reasonable belief that a person is perpetrating or facilitating an insurance fraud, as established by section 2913.47 of the Ohio Revised Code, or has done so, the insurer shall notify the department of insurance.

    The Fraud Unit only investigates complaints regarding a consumer or a provider, not insurance companies or agents.  If you have a complaint against an insurance company, please contact the Consumer Service Division. If you have a complaint against an agent, please contact the Enforcement Unit

     

    Contact Fraud at:
    Phone: (614) 644-2671 -or- (800) 686-1527
    Fax: (614) 387-0092
    Email: ODI.Fraud@insurance.ohio.gov

    Refer all complaints to :
    Ohio Department of Insurance
    Fraud Unit
    50 W. Town Street
    Third Floor - Suite 300
    Columbus, Ohio 43215


    The State of Ohio is an Equal Opportunity Employer

    Ohio Department of Insurance
    50 W. Town Street, Third Floor - Suite 300
    Columbus, Ohio  43215
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    John Kasich, Governor | Mary Taylor, Lt. Governor / Director
    General Info: 614-644-2658 | Consumer Hotline: 800-686-1526
    Fraud Hotline: 800-686-1527 | OSHIIP Hotline: 800-686-1578