Jana Jarrett was named the Ohio Department of Insurance’s Assistant Director of Consumer Affairs in April 2010 and oversees the Consumer Services Division as it assists consumers on the phone, through Internet communications, written correspondence and in one-on-one meetings. Other activities of the division include meeting insurance industry professionals and managing the Missing Life Policy Search program.
Jarrett joined the Department in 2001 as an Insurance Complaint Analyst with the Consumer Affairs Division, where she served for five years before moving into the Enforcement Division. In that capacity, Jarrett held the position of Insurance Investigative Officer prior to taking on the role of Investigations Supervisor in 2008.
Jarrett worked in the insurance industry for five years before coming to the Department.