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Consumer Services

Consumer Services representatives assist Ohio insurance consumers through its toll-free hotline, educational materials, social media, community outreach and counseling. Representatives respond to a wide variety of insurance inquiries and investigate insurance complaints against companies and agents. Consumer Services also assists in monitoring insurers' compliance with Ohio insurance laws and regulations.

Toll Free:800-686-1526
Main Number: 614-644-2673
Fax Number: 614-644-3744
TDD/TTY phone users, please call Ohio Relay Service at 711.
 
Click here to send us your questions or comments.
 
Ohio Department of Insurance
50 W. Town Street
Third Floor - Suite 300
Columbus, Ohio 43215

The State of Ohio is an Equal Opportunity Employer

Ohio Department of Insurance
50 W. Town Street, Third Floor - Suite 300
Columbus, Ohio  43215
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John Kasich, Governor | Jillian Froment, Director
General Info: 614-644-2658 | Consumer Hotline: 800-686-1526
Fraud Hotline: 800-686-1527 | OSHIIP Hotline: 800-686-1578