Consumer Affairs representatives assist Ohio insurance consumers through its toll-free hotline, educational materials, social media, community outreach and counseling. Representatives respond to a wide variety of insurance inquiries and investigate insurance complaints against companies and agents. Consumer Services also assists in monitoring insurers' compliance with Ohio insurance laws and regulations.
TDD/TTY phone users, please call Ohio Relay Service at 711.
to send us your questions or comments.
Ohio Department of Insurance
50 W. Town Street
Third Floor - Suite 300
Columbus, Ohio 43215