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Press Release- May 10, 2010

What You Need To Know About Insurance Before Reaching the Car Rental Counter

Ohio Department of Insurance Offers Tips on Purchasing Rental Car Insurance



COLUMBUS According to research by the National Association of Insurance Commissioners (NAIC), a large percentage of Ohioans are confused about whether to buy insurance when renting a car, In fact, many people purchase insurance at the rental counter without knowing whether their existing auto policies or credit card benefits already cover their needs.

“As travel increases around the spring and summer driving seasons, the Department encourages consumers to investigate whether their existing auto insurance provides sufficient protection for car rental,” said the Ohio Department of Insurance.  “When renting a car, many consumers purchase unnecessary insurance and end up wasting money. Meanwhile, other drivers inadvertently underinsure their rental car, placing themselves at risk.”

The Ohio Department of Insurance is offering the following tips when it comes to purchasing rental car insurance:

  • Ask your insurance agent: Are there any situations in which my existing auto policy would not cover a rental car
  • Ask your credit card company: What are the limitations on rental car coverage? 
  • Review your auto insurance policy or call your insurance agent before you reach the rental car counter.

Other Suggestions:

  • If your current policy doesn’t offer coverage for a rental car, see if an insurance rider can be added for a small fee.
  • Many credit cards include some level of collision and theft protection. In most cases, these benefits are secondary to your personal auto insurance or the car rental company’s insurance, meaning the credit card company will only pay claims after other insurance coverage has been exhausted. The Department recommends you call your credit card company and ask about benefits.
  • If you lack personal auto insurance and your credit card does not provide benefits, it might be wise to purchase the liability insurance and collision damage waiver at the car rental counter.
  • Keep in mind that if it is a longer-term rental (e.g., a week, a month or more), there might be limitations on the coverage your existing auto insurance policy provides. Check with your insurance company or agent for details.
  • If you don’t own a car, you might want to consider purchasing a non-owner auto insurance policy, because it provides benefits in addition to coverage for a rental car.
  • When traveling on business, a personal auto policy will generally not apply, so check with your employer for guidance. 
  • Know that you are not alone if you find car rental insurance confusing. If you are unclear about the car rental insurance options, or are concerned that a rental company is misrepresenting information, check with your state insurance department.

The Department’s Auto Insurance On-Line Toolkit, available at www.insurance.ohio.gov, provides guidance on auto insurance needs for different life stages, information on state minimum requirements and a list of frequently asked questions about auto insurance.  There are also links to the Bureau of Motor Vehicles and National Association of Insurance Commissioners’ (NAIC) web site.

Consumers with questions about insurance can call the Ohio Department of Insurance at 1-800-686-1526.  Consumer tips on auto insurance can also be found at the Department’s website, www.insurance.ohio.gov.


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Ohio Department of Insurance
50 W. Town Street, Third Floor - Suite 300
Columbus, Ohio  43215
John Kasich, Governor | Jillian Froment, Director
General Info: 614-644-2658 | Consumer Hotline: 800-686-1526
Fraud Hotline: 800-686-1527 | Medicare Hotline: 800-686-1578