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Press Release - March 1, 2012

As part of Consumer Protection Week, Taylor Encourages Ohioans to Utilize Insurance Department’s Consumer Services

National Consumer Protection Week is March 4-10


COLUMBUS — During National Consumer Protection Week, March 4-10, Lieutenant Governor and Department of Insurance Director Mary Taylor wants Ohioans to know that the Department can be a good source of information. Consumers with insurance questions and concerns are encouraged to contact the Department’s consumer services division.

“We take seriously our obligation to educate and protect Ohio insurance consumers,” Taylor said. “I want people to know we are here to help them navigate any insurance question they might have.”

The Department saved Ohio insurance consumers $11.6 million in 2011 and also took administrative action against 240 individuals and entities.  Funds involved in the Department’s top 10 fraud and enforcement cases also totaled more than $765,000.

Consumers can file insurance-related complaints with the Department for investigation of insurance company coverage and claim decisions.  The agency’s website (www.insurance.ohio.gov) includes consumer guides, brochures, tip sheets and toolkits on most insurance topics such as auto, renters, homeowners, flood, health, life and annuities, long-term care, Medicare, and small business insurance.  There are also locaters for agents and agencies, and lists of licensed insurance company tools, among other important information.

Taylor encourages Ohioans to consider the following insurance tips when shopping for coverage and to protect against fraud: 

  • Evaluate the products that best fits your needs and budget, and comparison shop.
  • Review your needs and budget with an agent, trusted advisor, family member and/or friend.
  • Inquire with insurance companies about available discounts.
  • Make sure you have appropriate levels of coverage.
  • Call the Department or visit its website to check if an individual or entity is licensed to conduct business in the state.
  • Do not be pressured into making a purchase. 

Ohioans can call the Department’s consumer hotline at 1-800-686-1526.  If an issue is Medicare related, the Department’s Ohio Senior Health Insurance Information Program (OSHIIP), 1-800-686-1578, can provide assistance. To report insurance fraud or misconduct, call 1-800-686-1527.  And be sure to visit www.insurance.ohio.gov or follow the Department on twitter @OHInsurance and on Facebook at www.facebook.com/OhioDepartmentofInsurance for more information.  

In observance of National Consumer Protection Week, Taylor said the Department will participate in the following activities in partnership with the Ohio Attorney General’s Office and other organizations across the state in March:

March 5
Columbus; Consumer Resources Fair
Rhodes State Tower Lobby; 11 a.m. – 2 p.m.

March 6
Kettering; Senior Resources Fair
Lathrem Senior Center; 2900 Glengarry Dr.; 1:30 p.m. – 3:30 p.m.

March 7
Zanesville; Senior Resources Fair
Muskingum County Center for Seniors; 200 Sunrise Center; 9 a.m. – 11 a.m.

March 8
Mentor; Senior Scams Workshop
Mentor Senior Center; 8484 Muson Rd.; 1:30 p.m. – 2:30 p.m.

Cincinnati; Consumer Affairs
Cincinnati; Financial Fair and Panel Discussion
Mayerson Jewish Community Center; 8485 Ridge Rd; 10 a.m. – 1 p.m.

March 9
Mt. Vernon; Financial Fair and Panel Discussion
Knox County Memorial Theatre; 117 E. High St.; 1 p.m. – 3 p.m.

Maumee; Financial Fair and Panel Discussion
Maumee Senior Center; 2430 Detroit Ave.; 12 p.m. – 3 p.m.

March 14
East Canton; Senior Scams Workshop
East Canton Foltz Community Center; 224 Northwood St.; 10:30 a.m. – 11:30 a.m.

March 21
Cincinnati; Third Annual Medicare Fraud Forum
Maple Knoll Village Auditorium; 11100 Springfield Pike; 9 a.m. – 1 p.m.

Columbus; Senior Financial Fair and Panel Discussion
Jewish Community Center; 1125 College Ave.; 10 a.m. – 2 p.m.

March 27
Sidney; Schemes, Scams and Crimes, Protect Yourself
Dorothy Love Apartments; 3003 W. Cisco Rd.; 1 p.m. – 3 p.m.
For a complete listing of events around Ohio, visit www.OhioAttorneyGeneral.gov/NCPW.


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Ohio Department of Insurance
50 W. Town Street, Third Floor - Suite 300
Columbus, Ohio  43215
John Kasich, Governor | Jillian Froment, Director
General Info: 614-644-2658 | Consumer Hotline: 800-686-1526
Fraud Hotline: 800-686-1527 | Medicare Hotline: 800-686-1578