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Missing Life Policy Search Service

The Ohio Department of Insurance’s missing life insurance policy search service assists Ohio residents, and the families of deceased Ohio residents, in locating lost insurance policies that were purchased in the state. The search identifies the existence of any life insurance policies or annuity contracts that were purchased in Ohio and issued on the life of, or owned by, a deceased person.  Executors, legal representatives, or members of the deceased person’s immediate family may file a search request with the Department.  To begin the search process, click the link below to print out the request form.  Then, complete the form, have it notarized, attach a copy of the certified death certificate, and mail it to the Department. 

About the process:

  • The Department will forward search requests and supporting documentation to all Ohio-licensed life insurance companies within 25 business days of submission.
  • If an insurance company has information about an in-force individual insurance policy on the life of the deceased person or an individual annuity contract where the deceased person is an annuitant, the insurer is required to take action to administer the policy and/or contract according to its terms.  If any money is to be paid to a beneficiary, the insurance company will contact the beneficiary directly.
  • Under these scenarios, insurers are to communicate with the requestor (if authorized to receive the information) no later than 21 business days from the date of being given notice of the request by the Department.

Please understand that federal and state privacy laws limit the persons to whom an insurance company can provide information about a policy or annuity.  Therefore, unless you are a beneficiary or an authorized representative, such as the executor of the deceased’s estate, you will not be contacted regarding a policy or contract that relates to your request.  Please note that the insurer may ask you for additional information to process your request.
 

         Click here to obtain search form

         Click here for life insurance information  
 

Should you have any questions or comments, please direct them to:

Missing Life Insurance/Annuity Search Request Service
Ohio Department of Insurance
Consumer Affairs – Life Unit
50 West Town Street - Suite 300
Columbus,   OH  43215
1-800-686-1526
Missing.Life@insurance.ohio.gov


If you are the contact for a company and are having problems accessing the missing life database, please click here for instructions  to create a Gateway account to access the missing life database.  If you currently have an account, and have not set up your Gateway security question, please click here for instructions on setting your security question.

 

If you are no longer your company’s designated contact person, please click here for instructions on how to change the contact information so that you will no longer receive these monthly requests and your company’s new (replacement) contact person will instead begin receiving them.


The State of Ohio is an Equal Opportunity Employer

Ohio Department of Insurance
50 W. Town Street, Third Floor - Suite 300
Columbus, Ohio  43215
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John Kasich, Governor | Mary Taylor, Lt. Governor / Director
General Info: 614-644-2658 | Consumer Hotline: 800-686-1526
Fraud Hotline: 800-686-1527 | OSHIIP Hotline: 800-686-1578