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Agency Contact Page

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Prompt Payment Law
Time Frames for Claims
​Claim Processing
Complaint Form
Claims Covered by Law
Agency Contacts
Mental Health Parity Toolkit
Starting an appeal
HB 125/ CAQH Credentialing Application
Prompt Pay Frequently Asked Questions
Have Prompt Pay Complaint Questions? Email us here
For Self-funded Plans subject to ERISA, please contact:
Department of Labor
1885 Dixie Highway, Suite 210
Ft. Wright, KY 41011
1-866-275-7922 Toll-free
 For Medicare issues and general Medicaid questions, please contact:

Centers for Medicare and Medicaid Region V

233 N. Michigan Ave, Suite 600

Chicago, IL 60601


(312) 353-7180

 For specific Medicaid claim issues, please contact:

Ohio Department of Jobs & Family Services
Ombudsman/Technical Assistance Unit
Re: Medicaid
PO Box 1461
Columbus, Ohio 43216-1461

Ohio Department of Insurance
50 W. Town Street, Third Floor - Suite 300
Columbus, Ohio  43215
John Kasich, Governor | Jillian Froment, Director
General Info: 614-644-2658 | Consumer Hotline: 800-686-1526
Fraud Hotline: 800-686-1527 | Medicare Hotline: 800-686-1578
ODI Services