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Market Conduct

The Market Conduct Division monitors and examines insurance companies to confirm they are complying with the laws of the State of Ohio. Most regulatory reviews are initiated based on alleged patterns or practices reported to the division. The division then will investigate for possible violations of insurance rules & regulations contained within Title 39 of the Ohio Revised Code and the Ohio Administrative Code. Depending upon the findings and recommendations of the examination, the Director of Insurance may order the company to take corrective action, assess a fine or other sanctions.

Market Conduct Examination Reports:


Contact Market Conduct at:
Email: Market.Conduct@insurance.ohio.gov

Refer all inquiries to:
Ohio Department of Insurance
Market Conduct Division
50 W. Town Street
Third Floor - Suite 300
Columbus, Ohio 43215


The State of Ohio is an Equal Opportunity Employer

Ohio Department of Insurance
50 W. Town Street, Third Floor - Suite 300
Columbus, Ohio  43215
John Kasich, Governor | Jillian Froment, Director
General Info: 614-644-2658 | Consumer Hotline: 800-686-1526
Fraud Hotline: 800-686-1527 | OSHIIP Hotline: 800-686-1578