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Exam Reservation and Scheduling

Applicants must contact Prometric to make a reservation for their examination. Prometric will provide applicants with a confirmation number once the examination date and location are confirmed. The confirmation number should be written down and used for any contact with Prometric.  For more information refer to the Ohio Licensing Information Bulletin.

Applicants may make a reservation to take an examination by one of the following methods:

Online: Go to www.prometric.com to make an online reservation for an examination. Online reservations must be made at least 24 hours before the desired exam date.

By Phone: Contact Prometric at 1-877-346-4014 at least 24 hours before the desired exam date. The customer care hours are Monday – Friday 8:00 am – 9:00 pm (EST)      

By Fax: Complete the Fax Reservation form, found on page 21 of the Ohio Handbook and fax to 1-800-347-9242. Fax lines are available 24 hours a day, seven days a week. The completed form should be faxed at least 4 business days before the desired examination date. A confirmation of the reservation will be returned by fax within 24 hours of receipt of faxed request.

Items needed for making a reservation:

  • Legal name, address, SSN, day time telephone, and date of birth
  • Name of examination(s) or exam codes 
  • Preferred examination date and test center locations 
  • A failing score report (if retaking an examination
  • Pre-License Provider name 
  • Pre-License Provider ID number 
  • Pre-License course completion date(s)
  • Method of Payment 

Fees must be paid at the time of reservation by credit card (Master Card or Visa), debit card, voucher, or electric check. Fees will not be accepted at the test center.

  • Examination fee of $49.50

Test centers that might be most convenient to Ohio candidates include: 

Test Sites

Cincinnati, OH 513.671.7030

Cleveland, OH 216.368.1030

Fairborn, OH 937.320.5478

Mansfield, OH 419.775.1219

Maumee, OH 419.482.0508

Mentor, OH 440.255.0055

Middleburg Heights, OH 440.260.0883

Niles, OH 330.652.1886

Stow, OH 330.922.5587

Worthington, OH 614.431.2083

Fort Wayne, IN 260.481.4153

Lexington, KY 859.268.3338

Charleston, WV 304.344.8087


The State of Ohio is an Equal Opportunity Employer

Ohio Department of Insurance
50 W. Town Street, Third Floor - Suite 300
Columbus, Ohio  43215
John Kasich, Governor | Jillian Froment, Director
General Info: 614-644-2658 | Consumer Hotline: 800-686-1526
Fraud Hotline: 800-686-1527 | OSHIIP Hotline: 800-686-1578