Welcome to the Ohio Department of Insurance

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Enforcement Division
The mission of the Enforcement Division is to protect consumers by investigating suspected violations of laws and rules pertaining to insurance transactions conducted in the State of Ohio. The division investigates allegations of misconduct involving insurance agents and agencies, as well as unlicensed individuals and entities who appear to be engaged in the business of insurance. If evidence obtained by the division substantiates an Ohio insurance law or rule has been violated, the Department has the authority to pursue administrative action against the license holder or unlicensed individual or entity. Administrative hearings are conducted in accordance with Chapter 119 of the Ohio Revised Code. Depending upon the severity of the offense and the findings of the hearing officer, the Superintendent of Insurance has the authority to deny a license application, suspend or revoke an insurance license, and/or assess the individual or entity civil and/or administrative penalties.

Title insurance agents reminded rebates and inducements are illegal:
As part of the Ohio Department of Insurance’s regulatory oversight responsibilities, title insurance agents are reminded that they are subject to Ohio laws effecting all insurance agents and brokers including laws prohibiting agents from giving valuable consideration for the inducement of business. 

Allegations commonly received and investigated by the enforcement division include:
·        Unlicensed Insurance Activities
·        Premium Theft
·        Unauthorized Surrender of a Consumer’s Policy
·        Submission of Forged Applications
·        Elder Abuse Involving Insurance Products
·        Misrepresentation of Insurance Products
·        Annuity Suitability and Policy Churning
·        Title Agent Escrow Theft and Title Policy Issuance Issues
·        Bail Agent Misconduct

To file a complaint against an unlicensed individual or entity, an insurance agent, broker or business entity, please complete and submit the following complaint form:o file a complaint against an unlicensed individual or entity, an insurance agent, broker or business entity, please complete and submit the following complaint form:

Complaints can further be mailed to:
Ohio Department of Insurance
Enforcement Division
50 W. Town Street
Third Floor – Suite 300
Columbus, Ohio 43215


Pursuant to Ohio Revised Code §3905.21, all insurance companies who have terminated an agent for cause must report the details of the termination using the following form:


To contact the Ohio Department of Insurance Enforcement Division, please contact:
Phone (614) 644-2560 or 1-800-686-1527
Fax : (614) 387-0015

The State of Ohio is an Equal Opportunity Employer

Ohio Department of Insurance
50 W. Town Street, Third Floor - Suite 300
Columbus, Ohio  43215
John Kasich, Governor | Jillian Froment, Director
General Info: 614-644-2658 | Consumer Hotline: 800-686-1526
Fraud Hotline: 800-686-1527 | OSHIIP Hotline: 800-686-1578