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Ohio Agent Exchange Information
In order to sell, solicit, or negotiate a qualified health plan through the Exchange, an agent must first complete an online training course developed by the Department of Health and Human Services (HHS) and then register with HHS. This annual online course will also satisfy the requirements of the Ohio Department of Insurance as established in Ohio House Bill 3 and Ohio Administrative Code 3901-5-13.

Reference Guide - FFM Registration for Agents and Brokers:
In order to sell, solicit, or negotiate a qualified health plan through the Exchange, an agent must complete the following steps.
1. Complete or update registration on the Centers for Medicare & Medicaid Services (CMS) Enterprise Portal. Create or update an FFM user account, select the agent/broker role, and complete identity proofing, if you have not done so previously.
2. Enroll and complete Marketplace training and exams (i.e., individual and/or SHOP) through the MLMS or through a CMS-approved vendor via the CMS Enterprise Portal.
3. Read and accept the applicable Marketplace agreement(s) which are executed through the MLMS.
4. To sell a qualified insurance product, a licensed insurance agent must be appointed with the insurance company(s) offering the qualified health plans being sold. A list of insurance companies authorized to offer qualified health plans is available for your reference.
5. An agent's ODI record may be notated with their Federal Exchange Registration. This is a voluntary step and is only necessary if an agent wants their Ohio agent's record updated. The department's agent/agency locator tool has the capability to search for agents that have registered with CMS to sell exchange plans. If an agent wishes to be included in the search for licensed agents who have notified the department that they have registered with the exchange, that agent must follow specific instructions.

Help desks to assist you if you have questions about registration, training, or other topics:
The Agent Federally-Facilitatied Marketplace (FFM) Registration Completion List (RCL) contains the National Producer Numbers (NPNs) for agents who have completed FFM registration. CMS posts this list as frequently as daily. All NPNs are self-reported by the agent during FFM registration and should be validated against state and/or other The National Association of Insurance Commissioners records to confirm state licensure.  The Agent and Broker FFM Registration Termination List (RTL) contains the NPNs for agents and brokers whose FFM agreements and registration for the 2016 plan year have been terminated by CMS. Termination is described in regulation 45 CFR 155.220(f)-(g).  Issuers, web-brokers and agents can access the RCL and RTL by following the link here Data.Healthcare.Gov Registration Status Lists Landing Page.
Contact the FFM Producer and Assister Help Desk at FFMProducer-AssisterHelpDesk@cms.hhs.gov or 1-855-267-1515 and select option "1". for questions about agent or broker participation in the FFM, including general registration and training questions; identity proofing issues requiring manual verifications, and policy questions.
For questions/comments about the FFM individual application and enrollment, contact the Marketplace Call Center at 1-800-318-2596 (TTY: 1-855-889-4325).
Contact the Exchange Operations Support Center (XOSC) at 1-855-267-1515 or CMS_FEPS@cms.hhs.gov for questions about password resets and account lockouts on the CMS Enterprise Portal; HealthCare.gov website issues; other CMS Enterprise Portal account issues, requests, or error messages.
For technical or system-specific issues related to the MLMS, user-specific questions about maneuvering the learning management system site, or accessing CMS training and exams on the MLMS, contact MLMSHelpDesk@CMS.HHS.gov.
For inquiries related to the SHOP Marketplace Agent/Broker Portal, contact the SHOP Call Center at 1-800-706-7893 (TTY: 711).
For questions about web-broker participation in the FFM, contact Webbroker@cms.hhs.gov. 
For more information about agent requirements to sell in the Exchange, visit The Center of Consumer Information and Insurance Oversight (CCIIO).   
 


Additional Information:


The State of Ohio is an Equal Opportunity Employer

Ohio Department of Insurance
50 W. Town Street, Third Floor - Suite 300
Columbus, Ohio  43215
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John Kasich, Governor | Jillian Froment, Director
General Info: 614-644-2658 | Consumer Hotline: 800-686-1526
Fraud Hotline: 800-686-1527 | OSHIIP Hotline: 800-686-1578